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Chat on WhatsAppAt HomeSewa, we are committed to providing top-quality cleaning services in Kathmandu. This Refund Policy explains when refunds may be issued and how you can request them.
Refunds may be granted in the following cases:
Refunds will not be issued in the following situations:
To request a refund, contact our support team at support@HomeSewa.app within 3 days of the service date. Provide your booking details, reason for the refund, and any supporting photos or documentation.
Once reviewed, our team will respond within 3–5 business days. Approved refunds will be issued to the original payment method within 5–7 business days.
